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Welcome to Altora Galerie, an online store specializing in the sale of authentic luxury bags from multiple international designer brands.
By accessing this website, using our services, or completing a purchase, you acknowledge that you have read, understood, and agreed to be legally bound by these Terms of Service.

If you do not agree with any part of these Terms, you must refrain from using the website or purchasing from it.

1. Nature of the Store and Products

  • Altora Galerie offers authentic luxury bags from a curated selection of international designer brands.

  • Products are sourced through a specialized European luxury supplier.

  • Altora Galerie operates as an independent online retailer and is not the owner of the original manufacturing brands.

2. Authenticity & Product Source Disclaimer

  • All products offered on Altora Galerie are sourced through a European supplier specializing in multi-brand luxury bags.

  • Altora Galerie acknowledges and assumes full responsibility toward customers for the authenticity, source, and accuracy of product representations as displayed on the website.

  • All brand names, logos, and trademarks remain the exclusive property of their respective legal owners.

  • Altora Galerie does not claim to be an authorized distributor or exclusive agent of any brand unless explicitly stated.

  • The store is responsible for product presentation, sales processing, customer service, and order management in accordance with its published policies.

3. Legal Eligibility

By using this website, you represent and warrant that:

  • You possess the legal capacity to enter into binding agreements under applicable laws.

  • All information provided by you is accurate, complete, and up to date.

4. Product Descriptions & Accuracy

  • Altora Galerie strives to present accurate product descriptions, images, and specifications.

  • Minor variations in color or detail may occur due to screen settings or the nature of luxury craftsmanship.

  • The store reserves the right to correct any errors, inaccuracies, or omissions without prior notice.

5. Pricing & Payments

  • All prices are displayed in the currency specified on the website.

  • Altora Galerie reserves the right to modify prices, promotions, or product availability at any time without prior notice.

  • Payments are securely processed through third-party payment providers. The store does not store sensitive payment card details.

6. Orders & Acceptance

  • Submission of an order constitutes an offer to purchase, which may be accepted or declined at the store’s discretion.

  • Orders may be refused or canceled for legitimate reasons including but not limited to:

    • Suspected fraud or misuse

    • Pricing or inventory errors

    • Incomplete or inaccurate customer information

  • If an order is canceled after payment, a refund will be issued in accordance with the Return & Refund Policy.

7. Shipping & Delivery

  • Orders are shipped through approved courier partners in accordance with the store’s Shipping Policy.

  • Delivery times are estimates and may be affected by circumstances beyond the store’s control.

  • Altora Galerie shall not be held liable for delays caused by shipping carriers, customs, or force majeure events.

8. Returns & Refunds

All returns, exchanges, and refunds are governed by the Altora Galerie Return & Refund Policy, which forms an integral part of these Terms of Service.

9. Intellectual Property & Brand Ownership

  • All trademarks, logos, and brand names displayed on the website remain the legal property of their respective owners.

  • The luxury bags offered are not owned by Altora Galerie as intellectual property; the store acts solely as an independent retailer.

  • All website content, including store branding, text, graphics, design, and original images, remains the exclusive property of Altora Galerie unless otherwise stated and may not be reproduced without prior written consent.

10. Acceptable Use of the Website

Users agree not to:

  • Use the website for unlawful or fraudulent purposes.

  • Attempt to interfere with or compromise the website’s security or functionality.

  • Copy, reproduce, or exploit website content for commercial purposes without written authorization.

11. Limitation of Liability

To the maximum extent permitted by applicable law:

  • Altora Galerie shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or products.

  • The store’s total liability shall not exceed the purchase price of the product in dispute.

12. Disclaimer of Warranties

The website and services are provided on an “as is” and “as available” basis without any express or implied warranties, including but not limited to merchantability or fitness for a particular purpose, except where prohibited by law.

13. Amendments to Terms

Altora Galerie reserves the right to modify or update these Terms of Service at any time. Continued use of the website following the publication of updates constitutes acceptance of the revised Terms.

14. Governing Law & Jurisdiction

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Arab Emirates, and the competent courts within the UAE shall have exclusive jurisdiction over any disputes arising from them.

15. Contact Information

For inquiries regarding these Terms of Service:
Email: altoragalerie@outlook.com